Headline risk
54%
Very High RiskVirtual Assistant
AI displacement pressure score based on US employment data, wages, and demand signals. Built from 3 related occupations weighted by relevance.
Why this score
81% of tasks overlap with current AI
16% human advantage from judgment & presence
53% demand buffer from the local labour market
These factors interact with each other — the final score is not a simple sum of these bars.
Share of tasks AI can handle today
Work that requires human presence or coordination
How strong local hiring demand is for this role
How complete the underlying data is
Workflow profile
How this role's daily work breaks down across different dimensions.
Workflow dimensions (0 = low, 1 = high)
US employment data
Employment overview
Share of job tasks AI can currently perform
Annual median wage
Projected employment change 2024–2034
Education and training typically needed
Key metrics
Job zone
2The occupation usually needs some preparation before entry.
Median wage
USD 37,230USD 32,660 to USD 44,070
Openings
128.5K0.0% projected change
Median age
36.81.2M employed
What this job involves
Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
Entry requirements: Some preparation
The occupation usually needs some preparation before entry.
Wage context
Median annual
USD 37,230
Mean annual
USD 38,480
10th percentile: USD 28,280
25th percentile: USD 32,660
75th percentile: USD 44,070
90th percentile: USD 48,870
Hourly median: USD 18
Employment: 964,530 workers
Demand outlook
Current employment
1007.2K
Projected employment
1007.6K
Openings: 128.5K
Projected change: 0.0%
Education: High school diploma or equivalent
Work experience: None
On-the-job training: Short-term on-the-job training
Median wage: USD 37,230
Employment of receptionists is projected to decline 0 percent from 2024 to 2034.
Workforce profile
Based on a survey of workers currently in this occupation.
Protects from AI displacement
- Can telework 2.7% of workers
- License required <5% of workers
Typical background
- No education requirement 28.9% of workers
- High school diploma 70.9% of workers
- On-the-job training 17.39% of workers
- Prior work experience 23.3% of workers
Other characteristics
- Specific vocational preparation <5% of workers
- Adaptability: Work schedule variability 33.6% of workers
Day-to-day work
Receptionists do tasks such as answering phones, receiving visitors, and providing information about their organization to the public.
Receptionists are employed in nearly every industry.
Receptionists typically need a high school diploma or equivalent and good communication skills.
Key tasks
- 1. Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. · AI can do 100%
- 2. Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations. · AI can do 0%
- 3. Transmit information or documents to customers, using computer, mail, or facsimile machine. · AI can do 0%
- 4. File and maintain records. · AI can do 0%
- 5. Hear and resolve complaints from customers or the public. · AI can do 100%
- 6. Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided. · AI can do 0%
Tools commonly used
Work environment
- Telephone Conversations 5.0/5
- Contact With Others 4.9/5
- Frequency of Decision Making 4.6/5
- E-Mail 4.5/5
- Face-to-Face Discussions with Individuals and Within Teams 4.4/5
- Indoors, Environmentally Controlled 4.3/5
Who does this work
Median age: 36.8
1.2M employed · Under 25: 22% · 25–54: 56% · 55+: 21%
Data sources: O*NET 30.2 / OEWS 2024 / ORS 2025 / OOH 2025-08-28 / Projections 2024-34 / CPS 2025 / Anthropic task penetration
Component occupations
How this score works
The score measures how much this role's tasks overlap with current AI capabilities, adjusted for human-only requirements and local job market demand. This is a structural pressure estimate, not a prediction of job losses. Learn how scores work →