Headline risk
17%
Moderate RiskFirst-line supervisors of office and administrative support workers
AI displacement pressure score for United States AI Work Index, combining global AI task overlap with local wages, employment trends, and demand signals.
Why This Score
Share of job tasks that overlap with current AI capabilities
Median annual wage
Projected employment change over 10 years
Typical preparation needed for this occupation
Occupation profile
Directly supervise and coordinate the activities of clerical and administrative support workers.
Task evidence
100% weighted task match · 17% effective coverage
Scores combine AI task overlap, human advantages, and local demand. How it works
United States Now
Median Wage
USD 66,140
Employment 2024
1558.4K
Projected Change (2024–34)
-0.3%
Openings (2024–34)
144.5K
Wage distribution
Demand outlook
Projections published, but no prose outlook available.
Role Profile
Tasks
- 1. Discuss job performance problems with employees to identify causes and issues and to work on resolving problems. AI use: 0%
- 2. Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems. AI use: 0%
- 3. Train or instruct employees in job duties or company policies or arrange for training to be provided. AI use: 0%
- 4. Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes. AI use: 69%
- 5. Resolve customer complaints or answer customers' questions regarding policies and procedures. AI use: 98%
- 6. Implement corporate or departmental policies, procedures, and service standards in conjunction with management. AI use: 0%
Technologies
Requirements
Work context
Worker profile
Median age 45.3 · 1.4M employed
Under 25: 3% · 25–54: 69% · 55+: 28%
Related
Source coverage
11/11 source families · O*NET 30.2 / OEWS 2024 / ORS 2025 / OOH 2025-08-28 / Projections 2024-34 / CPS 2025 / Anthropic task penetration
Data quality
Employment data available
Narrative & sources
Important context
This score measures structural AI displacement pressure, not actual job losses. Local wages and demand data are specific to United States AI Work Index; the underlying AI task overlap analysis is consistent across all countries.