Telemarketers

United States AI Work Index41-9041

AI displacement pressure score for United States AI Work Index, combining global AI task overlap with local wages, employment trends, and demand signals.

67.4 current · 52.5 projectedConfidence high

Why This Score

Tasks 100%

Share of job tasks that overlap with current AI capabilities

Wage $34K

Median annual wage

Demand -22%

Projected employment change over 10 years

Preparation Zone 2

Typical preparation needed for this occupation

Occupation profile

Solicit donations or orders for goods or services over the telephone.

Task evidence

100% weighted task match · 37% effective coverage

Scores combine AI task overlap, human advantages, and local demand. How it works

United States Now

Median Wage

USD 34,410

Employment 2024

67.4K

Projected Change (2024–34)

-22.1%

Openings (2024–34)

6.5K

Wage distribution

Bottom 10%: USD 24,62025th pctl: USD 29,120Median: USD 34,41075th pctl: USD 38,640Top 10%: USD 48,930

Demand outlook

Projections published, but no prose outlook available.

Education: No formal educational credential Experience: —

Role Profile

Customer serviceAdaptabilitySpeaking and listening

Tasks

1. Explain products or services and prices, and answer questions from customers. AI use: 96%
2. Obtain customer information such as name, address, and payment method, and enter orders into computers. AI use: 99%
3. Record names, addresses, purchases, and reactions of prospects contacted. AI use: 0%
4. Maintain records of contacts, accounts, and orders. AI use: 0%
5. Answer telephone calls from potential customers who have been solicited through advertisements. AI use: 0%
6. Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation. AI use: 0%

Technologies

Microsoft Office softwareMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointMicrosoft WordSalesforce software

Requirements

Can telework: 15.7%License required: 5.3%No education requirement: 54.0%High school diploma: 34.1%Bachelor's degree: 10.6%On-the-job training: 22.18%Prior work experience: 33.3%Specific vocational preparation: 56.3%

Work context

Telephone Conversations 4.9/5

Contact With Others 4.9/5

Spend Time Sitting 4.8/5

Importance of Being Exact or Accurate 4.6/5

Indoors, Environmentally Controlled 4.5/5

Deal With External Customers or the Public in General 4.5/5

No direct US role match is available yet for this occupation.

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