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AI Work Index

Headline risk

26%

Moderate Risk

Counter and rental clerks

United States AI Work Index41-2021

AI displacement pressure score for United States AI Work Index, combining global AI task overlap with local wages, employment trends, and demand signals.

408.2 current · 421.3 projectedConfidence high

Why This Score

Tasks 100%

Share of job tasks that overlap with current AI capabilities

Wage $39K

Median annual wage

Demand 3%

Projected employment change over 10 years

Preparation Zone 2

Typical preparation needed for this occupation

Occupation profile

Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment.

Task evidence

100% weighted task match · 24% effective coverage

Scores combine AI task overlap, human advantages, and local demand. How it works

United States Now

Median Wage

USD 38,540

Employment 2024

408.2K

Projected Change (2024–34)

3.2%

Openings (2024–34)

45.9K

Wage distribution

Bottom 10%: USD 28,58025th pctl: USD 34,200Median: USD 38,54075th pctl: USD 48,290Top 10%: USD 62,030

Demand outlook

Projections published, but no prose outlook available.

Education: No formal educational credential Experience: —

Role Profile

Customer serviceAdaptabilityInterpersonal

Tasks

  • 1. Compute charges for merchandise or services and receive payments. AI use: 0%
  • 2. Answer telephones to provide information and receive orders. AI use: 0%
  • 3. Greet customers and discuss the type, quality, and quantity of merchandise sought for rental. AI use: 0%
  • 4. Receive orders for services, such as rentals, repairs, dry cleaning, and storage. AI use: 0%
  • 5. Advise customers on use and care of merchandise. AI use: 100%
  • 6. Provide information about rental items, such as availability, operation, or description. AI use: 97%

Technologies

Microsoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft WordMicrosoft PowerPointOracle Database

Requirements

No education requirement: 60.8%High school diploma: 34.5%On-the-job training: 19.37%Prior work experience: 14.7%Specific vocational preparation: 75.3%Adaptability: Work schedule variability: 56.9%Work pace: 24.4%

Work context

Face-to-Face Discussions with Individuals and Within Teams 5.0/5
Telephone Conversations 5.0/5
Contact With Others 4.9/5
Indoors, Environmentally Controlled 4.6/5
Work With or Contribute to a Work Group or Team 4.5/5
Deal With External Customers or the Public in General 4.4/5

Worker profile

Median age 36.3 · 73K employed

Under 25: 30% · 25–54: 52% · 55+: 18%

Related

No direct US role match is available yet for this occupation.

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